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Quality managament systems ISO 9001

 

ISO 9001 sets out the requirements for a quality management system and is applicable to all organizations, from all business sectors.

With over 1.1 million certified organizations worldwide, ISO 9001 is the most popular and known management system standard. This standard relies on a series of quality management system principles, including customer focus, the implication of top management, process approach and continual improvement.

A certified quality management system according to ISO 9001:

  • - represents an independent confirmation that the quality management system conforms to the specified requirements;
  • - increases credibility and trust of the customers in the offered products/ services;
  • - generates customer confidence and access to external markets
  • - may represent a requirement to participate in public tenders;

CERTIND holds RENAR accreditation for quality management system certification (Certificate no. SM 041).

  • STEPS FOR CERTIFICATION
  • FREQUENTLY ASKED QUESTIONS

1. Submitting the application for certification to CERTIND

2. Drafting and sending the certification offer to the CLIENT

3. Contracting - following the Clients’ acceptance of the offer

4. Assignment of the audit team by CERTIND

5. Audit planning - by mutual agreement between the auditor and client

6. Certification audit - is carried out in two stages: Stage I + Stage II

7. Granting the conformity certificate

8. Surveillance I Audit

9. Surveillance II Audit

10. Recertification

What is ISO?

What is a standard?

An international standard provides world class specifications for products, services and systems to ensure quality, safety and efficiency, thus helping to facilitate international trade.

What is RENAR?

Romanian Accreditation Association - RENAR, is a non-governmental, non-profit organization and is formally recognized as unique national accreditation body. More information on www.renar.ro.

What is a management system?

A management system represents the framework through which an organization sets its own policies and procedures to ensure that it can carry out all the tasks necessary to achieve its objectives and promote continuous improvement. Management systems allow an organization to establish and use best practices in conducting its own business. Management systems can be: Quality (ISO 9001), Environmental (ISO 14001), Food Safety (ISO 22000), Occupational Health and Safety (OHSAS 18001 / ISO 45001), Information Security (ISO / CEI 27001) etc., as well as combinations of these systems (integrated systems).

What is an integrated management system?

An integrated management system combines several management system standards (eg ISO 9001 + ISO 14001 + ISO 45001) into a single system to be exploited and managed more easily.

What is implementation?

Implementing a management system means establishing the processes that take place in the organization and harmonizing the organization's activity with the requirements of the reference standard(s).

What is the difference between “accreditation” and “certification”?

Accreditation: Accreditation is the formal recognition of a conformity assessment body (Certification Body) by an accreditation authority, that the Certification Body has the technical and organizational competence to perform a specific services in accordance with the technical standards and regulations described in the accreditation field.
Certification: Certification is the process by which an organization is assessed by a third party (Certification Body) to provide a written warranty (conformity certificate) that a product, process, system, or person meets the requirements of the reference standard(s).

What is the price of a certification?

Certification costs vary from one organization to another, depending on the field of activity, the number of employees, the number of locations of the organization and the number of standards for which certification is sought. For a customized offer please send the offer form.

Is the conformity certificate issued by CERTIND SA recognized in other countries?

If the certificate is issued under accreditation by CERTIND SA, the certificate should be recognized in those countries whose national accreditation bodies are signatories to the multilateral agreement EA, IAF and ILAC.

What is the validity of a certificate?

A conformity certificate is valid for 3 years, subject to annual surveillance audits. Before the certificate expires, the recertification audit takes place and the entire certification cycle is resumed.

Can a certificate be suspended/ withdrawn?

Yes. If the certified client incorrectly uses the conformity certificate(s) or the certification mark, does not allow the performance of surveillance audits or the findings of the surveillance audit is that the organization no longer complies with the requirements of the reference standard(s), the Certification Body may suspend / withdraw the certificate.

Can I get the certificate if I do not have the management system implemented?

No. If the management system in your organization does not meet the requirements of the applicable standard(s), the Certification Body will not grant you the conformity certificate(s).

Do I need certification?

You need certification if you want:
• permanently improve performance by coordinating and managing the organization in a systematic and planned manner;
• develop your business better through a clear and predictable evolutionary environment;
• better document the processes / activities to ease their understanding;
• ease the work of new employees through documented procedures;
• motivate and raise awareness of staff by defining key roles and responsibilities;
• involve employees in achieving the organization's goals;
• reduce costs by increasing efficiency and productivity, by better control of activity and flows;
• increase productivity by improving processes;
• keep control of non-compliant products / services;
• reduce the number of complaints;
• participate in auctions;
• continually improve your work by conducting internal audits.

What are the steps to obtaining certification?

1. Submitting the application for certification to CERTIND
2. Drafting and sending the certification offer to the CLIENT
3. Contracting - following the Clients’ acceptance of the offer
4. Assignment of the audit team by CERTIND
5. Audit planning - by mutual agreement between the auditor and client
6. The certification audit - is carried out in two stages: Stage I + Stage II
7. Granting the conformity certificate
8. Surveillance I Audit
9. Surveillance II Audit
10. Recertification

Is CERTIND SA an accredited certification body?

Yes. CERTIND holds multiple accreditations from the Romanian Accreditation Association - RENAR for certification of both management systems and product conformity. For full information on CERTIND accreditations/ recognitions, please click aici

CERTIND SA is a Notified Body for various EU directives?

CERTIND SA is a Notified Body, having the notification number NB 2174, for Regulation (EU) no. 305/2011 - Construction products.

Request a price offer

To receive a price offer, please fill out our form with the necessary data about your company and a CERTIND
representative will contact you as soon as possible.